Thousands of candles can be lighted from a single candle, and the life of the candle will not be shortened. Happiness never decreases by being shared.
— Budda

wood wick candle sense

We are aware that 'candle sense' isn't always 'common sense'. Let us help you navigate most everything you need to know about owning a soy candle. To start - they are awesome and we hope you have one in every room!


prepare to burn

It’s important to remember that candles have memories. When you receive your candle the wick will be approximately ¼” tall, do not trim for first burn. That said, as good candle practice -  your wick should always be 1/4” above the wax before burning. Wicks may be trimmed with nail clippers, scissors, or a wick trimmer. 


burn for the proper time

When you first use the candle please burn it for 3-4 hours or whenever there is a complete melted wax pool that goes across the diameter of the candle. This will prevent tunneling and extends the life of your candle.  **NEVER BURN A CANDLE LONGER THAN 4 HOURS.


Post burn care

After the candle has fully cooled down, trim your wick to about a  ¼”. Please be sure you get most of the flaky, charred wood trimmed off. If the wick is only ¼” after blowing it out, gently scrape of the very tip of the black charred Wood Wick.  It's important that you do not cut off or trim off the entire burnt wick. You'll be left with nothing to burn.

Thanks for poking around our site - if you have any questions or want to connect with us on social media - please do so. @865candlecompany or links below.

What's so Cool about...

Soy Candles

  • Soy candles burn longer and cooler than paraffin candles by 30-50%. Paraffin candles are also a petroleum-based product, likely more detrimental to the environment.

  • They are easy to clean up if spilled with hot and soapy water.

  • Because they are slow burning, they gradually release their fragrances.

  • Soy wax lends itself to the support of farmers and sustainable agriculture. Soy is a plant, not a man made substance.

Wax Melts

  • Wax melts have a longer and more efficient burn time than a candle.

  • They absorb heat slowly, releasing aromas without burning off fragrance.

  • Wax melts are cheaper.

  • Wax melts are flame free and safer. Most wax melting apparatus are heated by a small light bulb.

  • No chemicals are released when burning.

  • Wax melts generate no soot (think of the black residue left after a fire).

what else should I know?

Why does my candle look like it has “wet spots” or is “frosty”?

These are NOT flaws in the candles but natural characteristics of pure soy wax and is actually a testament to the lack of paraffin and preservatives in soy candles. Neither of these characteristics, in any way, affect the scent throw or burning properties of the candles.

What’s different about a wood wick?

Wood Wicks are all natural and produce a soothing, crackling sound as they burn. Don't forget to break off or trim the black, often split charred part of the wick before you begin a new burn. PLEASE wait until the wick is FULLY cooled before doing so.

What’s the difference between wood wicks and cotton wicks?

Cotton Wicks are a high quality cotton wrapped paper core for a clean, easy, and traditional type of burn. Our Wood Wicks create a more sensual, slow burn with a soothing sound and do not put off as high of a flame or glow. Wood Wicks do require slightly higher maintenance.

Should I trim the wick after burning?

The simple answer is yes. After the candle has cooled down, of course, please trim your wick to about a  ¼”. Please remember that when trimming your wick you want to make sure you get most of the flaky, charred wood trimmed off. If the wick is only ¼” after blowing it out then just gently scrape of the very tip of the black charred wood and leave the rest. It's important that you do not cut off or trim off all of the black, charred wood or you will have no wick. For Cotton Wicks, please trim to 1/4” before burning again.

Why does the woow wick extinguish itself after lighting?  

Several variables can contribute to this but rest assured it can be resolved. Simply re-light the wick until you get it going. This is normal and won’t always happen.

Why does the flame vary in size?  

The flame on a Wood Wick can vary in size from quite tall to a slow smolder - this is also normal.  

When should I discard my candle? 

Never...But, when there is approximately 1/4” of wax left on the bottom of your candle you should discontinue use and repurpose the container. We would love to know what you do with your repurposed tins and jars - tag us on social media - @865candlecompany.

How do we add more than one of the same item to our shopping cart?

When you add an item to your cart, from anywhere in our shop - simply update the quantity you desire once you go to your cart to start the checkout process.



These are some photos we snapped while we were building 865 Candle Company. We had a lot of little victories...plenty of fails...and most of all a ton of laughs. It's been an incredible journey and we are so excited to bring our candle passion to the masses. Thank you for your visit.


wood wick Candle Burn Times

Approximate burn times for our candles vary. This is assuming you burn in sessions that are appropriate for the candle size.

  • 2 oz. Tin - 10-12 hrs.

  • 2 oz. Clear Glass Jar - 10-12 hrs.

  • 4 oz. Tin - 25 hrs.

  • 4 oz. Amber Glass Jar - 25 hrs.

  • 8 oz. Tin - 35 hrs.

  • 6 oz. Clear Glass Tumbler - 30-35 hrs.

  • 10 oz. Amber Glass Tumbler - 40-45 hrs.

  • 16 oz. Clear Glass Jar - 80-90 hrs.

safety tips

  • Please do not leave candle burning unattended.

  • Keep candles out of the reach of small children and pets.

  • Always burn on a heat resistant surface.

  • Do not touch or move candle with visible (liquid) hot wax.

  • Keep burning candles away from drafts, vents, and ceiling fans to minimize smoking or a wick blowing out causing the candle to burn unevenly.

  • Make sure candle is completely extinguished and the wick no longer glows before leaving the room.